Reply To: Kylie's Challenge 19 Empathy Map

October 21, 2015 at 12:33 pm #3531
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Brené Brown really knows how to tell stories and facts. I have seen some of her videos and plan to read her books one day.

But these empathy maps are pretty interesting. I stumbled across a good article on about the use of empathy maps in product development ( and see connections to other classes I took in the past. I like the inspiration we get in this classroom!

You did a great job with your empathy map, Kylie! In the daily family life, it often seems to be very hard to observe and listen without judging, although it’s such a trust building act. Just like Stephen Covey wrote in his “Seven habits”: – Seek First to Understand, Then to be Understood – Thank you for sharing it with us.

Oh, and for the link: I just copy/pasted the link “as is” and it came out fine.